FAQ

What types of jewelry do you offer?

At Harshika Creation, we proudly present a stunning collection of handcrafted jewelry that beautifully blends elegance with bohemian flair. From intricately designed beaded Bali earrings to vibrant Blue Kundan Necklaces, our pieces are perfect for elevating your style for any occasion!

How can I care for my handcrafted jewelry?

To keep your jewelry looking radiant, we recommend storing it in a cool, dry place away from direct sunlight. Gently clean your pieces with a soft cloth after each wear to maintain their luster and avoid exposure to harsh chemicals. Treat your jewelry with love, and it will shine beautifully!

What is your exchange policy?

We want you to be completely satisfied with your purchase! While we do not offer refunds, we provide an exchange-only policy. Items must be unused, in their original packaging, and in the same condition as when purchased. Please note that certain items, such as custom-made products and those marked as final sale, are non-exchangeable.

How long does it take to process an exchange?

Once we receive your returned item, we will process your exchange as quickly as possible! Typically, you can expect your new item to be shipped within 5-7 business days. We appreciate your patience as we ensure you receive the perfect piece!

Do you offer international shipping?

Absolutely! We are thrilled to share our handcrafted jewelry with customers around the globe. Shipping rates and delivery times may vary based on your location, but we strive to make your shopping experience seamless and enjoyable, no matter where you are!

How can I contact customer service?

If you have any questions or need assistance, our friendly customer service team is here to help! You can reach us via email at support@harshikacreation.in or through our contact form on the website. We are passionate about providing you with the best experience possible!

Can I customize my jewelry?

We love the idea of creating something uniquely yours! While we currently offer a stunning selection of handcrafted pieces, we are exploring options for customization. Stay tuned for updates, and feel free to reach out to us with your ideas!

What if my jewelry gets damaged?

Your jewelry deserves the utmost care! If your piece gets damaged, please contact us as soon as possible. We will do our best to assist you with repair options or guide you on how to care for your jewelry moving forward. We want you to enjoy your beautiful pieces for years to come!